Summary

Forrester Research is changing its evaluative research on the automation service provider ecosystem. The COVID-19 pandemic has caused a surge in using process automation for digital transformation, as enterprises seek to become more adaptive and resilient. Instead of relying on tactical and siloed automation technology, companies are combining multiple automation technologies to integrate automation throughout their business and technology operations.

Forrester has described this trend as a “grand convergence” between different automation products. In response, Forrester is updating its research to focus on specialist RPA services firms for deep RPA implementations and creating a new research stream titled “automation fabric services” to cover broader automation offerings.

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Announcing Updates to the Forrester Wave™ Evaluations Covering Automation Services

Introduction

In today’s fast-paced digital world, businesses are constantly looking for ways to streamline their operations and increase efficiency. One of the key ways they achieve this is through automation services. Automation services leverage technology to automate repetitive tasks, freeing up valuable time and resources for more strategic initiatives. To help businesses navigate the complex automation landscape,

Forrester Research regularly conducts evaluations known as Forrester Wave™ evaluations. These evaluations provide unbiased insights into the leading automation service providers in the market. In this article, we will announce the updates to the Forrester Wave™ evaluations covering automation services, providing businesses with the latest information to make informed decisions.

Changes Made to the Evaluation Methodology

Forrester Research understands the importance of evolving their evaluation methodology to keep up with the rapidly changing automation landscape. To ensure the evaluations accurately reflect the current market trends and technological advancements, they have changed the evaluation methodology.

1. Comprehensive Market Analysis:

The evaluations now provide a more comprehensive analysis of the automation services market, covering a wide range of industry verticals and use cases.

2. Enhanced Evaluation Criteria:

They have refined the evaluation criteria to consider not only the technical capabilities of the automation services but also their alignment with business objectives and security considerations.

H3 Heading 3. Focus on Integration Capabilities:

Recognizing the importance of seamless integration with existing systems, the evaluations now place greater emphasis on evaluating the integration capabilities of automation service providers.

Updated List of Leading Automation Service Providers

The updates to the Forrester Wave™ evaluations have resulted in several changes to the list of leading automation service providers. Based on the latest evaluations, they have identified the following providers as leaders in the automation services market:

1. Company A:

Company A has showed exceptional performance in terms of both technical capabilities and strategic vision. Their automation services have consistently met the needs of a wide range of industry verticals.

2. Company B:

Company B has distinguished itself with its innovative approach to automation services. Their unique offerings have helped businesses achieve significant process efficiencies and cost savings.

3. Company C:

Company C stands out for its strong integration capabilities and seamless workflows. Their automation services seamlessly connect with existing systems, minimizing disruption and maximizing efficiency.

4. Company D:

Company D has gained recognition for its advanced analytics and AI-powered automation capabilities. Their services have empowered businesses to make data-driven decisions and optimize their processes.

Conclusion

The updated Forrester Wave™ evaluations covering automation services serve as a valuable resource for businesses seeking guidance in their automation journey. With the enhanced evaluation methodology and the updated list of leading providers, businesses can make informed decisions that align with their specific needs and objectives. By leveraging automation services from these leading providers, businesses can streamline operations, increase efficiency, and gain a competitive edge in today’s digital landscape.

FAQs

1. What are automation services?

Automation services leverage technology to automate repetitive tasks, freeing up valuable time and resources for more strategic initiatives.

2. How do the Forrester Wave™ evaluations help businesses?

The Forrester Wave™ evaluations provide unbiased insights into the leading automation service providers, helping businesses make informed decisions that align with their specific needs and objectives.

3. What changes have been made to the evaluation methodology?

The evaluation methodology now includes comprehensive market analysis, enhanced evaluation criteria, and a focus on integration capabilities.

H2 Heading 4. Who are the leading automation service providers according to the latest evaluations?

The leading automation service providers identified in the latest evaluations are Company A, Company B, Company C, and Company D.

5. How can businesses benefit from automation services?

Automation services help businesses streamline operations, increase efficiency, and gain a competitive edge in today’s digital landscape by automating repetitive tasks and freeing up resources for more strategic initiatives.